Privacy Policy for HeatpumpChecker

• • Personal Data: Such as your name, email address, telephone number and address, when you register or complete the heat pump check on HeatpumpChecker.
• • Automatically Collected Data: Information such as your IP address, browser type, operating system, and the pages you visit on our HeatpumpChecker website.
• • Property Data: Information about your property that is relevant for determining the right heat pump solution.
• • Transaction Data: Data about your requests and the quotes you receive.

• • Service Provision: To help you find the best heat pump option and to provide tailored quotes through HeatpumpChecker.
• • Communication: To contact you for customer service, updates and marketing purposes related to HeatpumpChecker.
• • Service Improvement: To analyse and improve our HeatpumpChecker website and heat pump advisory services.
• • Legal Compliance: To comply with legal obligations and to protect our rights.

• • Heat Pump Installers: With MCS certified installers who can provide the services you have requested.
• • Service Providers: With trusted service providers who help us deliver our services, under strict conditions of confidentiality.
• • Legal Obligations: When legally required or when we believe in good faith that this is necessary to comply with legal proceedings.

We take appropriate technical and organisational measures to protect your personal data against loss, theft and unauthorised access. Despite our efforts, we cannot fully guarantee the security of information.

• • Access: The right to know what data we hold about you.
• • Correction: The right to correct inaccurate data.
• • Deletion: The right to have your data deleted.
• • Objection: The right to object to the processing of your data.

The HeatpumpChecker website uses cookies to improve your user experience and to remember your heat pump preferences. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

HeatpumpChecker does not retain your personal data longer than necessary for the performance of our heat pump advisory services, unless legal regulations require us to retain the data longer. After this period, your personal data will be destroyed.

HeatpumpChecker may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We recommend that you consult this policy regularly for the latest information about our privacy practices.